Technical Support for Dell
Dell International Services, Bangalore 1 - 3 Yrs
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Candidate should provide First - level Technical Support on basic operational or maintenance of personal computers and /or peripherals using available tools.
Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.
Escalate problems when unable to resolve customer issues.
Log and sufficiently document all contacts with customers in designated tools.
Additional Details
Experience:
1-3 Years
Posted On:
25th May 2009
IT / Software / Internet / ITES
Technical Support
Career Level
Executive