Accounts executive - Business Development for Siemens
Siemens Information Systems Ltd, Mumbai 12 - 18 Yrs
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The applicant should have an experience to high professional standard in Sales and business development in IT Outsourcing Environment for Domestic Market.
Experience of managing virtual organizations comprising multi-level, multi-location and multi-skilled staff. General management/account management experience.
Strategic Direction
Contributes to the development of the strategy for India in line with the global portfolio blueprint which meets the current and future needs of the business and drives forward improved business results.
Develops and execute the business strategy for the Outsourcing Engagement. Communicate an in-depth understanding of the customer`s business strategy and priorities to the team. Align the provider’s services with the customer’s business strategy. Continuously align the Outsourcing Solution’s development with the status of the Customer Requests
Contractual and Financial Aspects/Profit & Loss
Manages the profitability for the Outsourcing Engagement together with the Commercial Manager to achieve the financial targets and to manage cash, debts, and assets as budgeted.
Implement high standards of financial control and management within the account together with the Commercial Manager.
Follow corporate policy, procedures and guidelines, particularly in respect of quality and risk management.
Leads contractual agreements with the customer and suppliers, especially when renewing contracts.
Resources Management
Set up and manage Outsourcing Account Team resources. Within the Outsourcing Engagement -Authorize and coordinate appropriate all resources for program, project (e.g. Transition projects, Transformation projects, and improvement projects) and service teams to ensure that the contract terms are met and the customer’s expectations are satisfied.
Governance and Communication
Establishes and sustain an effective governance model. Ensure effective resources and processes are in place to deliver contracted business and maximize future added value potential for the customer. Maintain a continuous dialogue with key customers at decision making levels.
Business Development
Maintains a continuous dialogue with customer at decision making levels in order to ensure SISL is fully aware of customer`s needs, expectations, key business drivers, decision criteria, win themes and objectives in respect of the services being provided. Develop the outsourcing engagements business strategy, provide a vision, build a culture and the appropriate environment. Enable the growth of the Outsourcing Engagement by increasing the revenue, productivity and profit by means of business improvement projects, additional volume, and add-on business. Lead contractual agreements with the customer and suppliers (within the scope of the Outsourcing Engagement), especially when renewing contracts.
Relationship Management and Customer Satisfaction
Establish and sustain company-to-company business relationships.
Encourage an atmosphere of trust, openness and communication and an attitude based on cooperation and shared objectives.
Ensure that a high level of customer satisfaction is maintained.
Account/Project Monitoring
Systematically carry out Outsourcing Account, Program, Project and Service provider reviews in accordance with corporate requirements to monitor progress and to take any corrective actions necessary.
Manage and coordinate appropriate resources to ensure that the contract terms are met and the customer’s expectations are satisfied.
Pre-authorize and coordinate all projects within the outsourcing engagement, e.g. transition projects, transformation projects, and improvement projects.
Risk Management
Assessment of specific influences on the course of business at strategic, Outsourcing Account, Program Project and Service level in order to be able to take measures to reduce risks and maximize opportunities.
Cross-Company Delivery
Ensure appropriate liaison and consultation with Siemens One colleagues and other Siemens entities to achieve successful delivery of Siemens One opportunities and divisional/group initiatives.
People Management
Acts as a leadership role model for the account team, ensuring clear objectives, communication plans and strategy and building team dynamics.
Recruit, lead, and manage the outsourcing account team in delivering value to the customer, develop the team to maximize productivity, and make career development opportunities available to the team.